1. Return within 14 days from date of delivery for an exchange or refund.
2. Shipping is non refundable and could be subject to a $10 restocking fee.
3. Items MUST be in original condition and have all tags attached and in original packaging. Items must not be worn, altered, washed, have any odor, makeup, stains, pet hair or floor debris.
4. Any packages received after 14 days or doesn’t meet the requirements will be returned at your expense.
All refunds are processed within 5 business days from receipt of return.
All returns & exchange orders must be notified within 14 calendar days upon receiving the order. All returns must have a Return Authorization Number (RA#)
Return credits will be issued after receipt of items and after they have been inspected by our Returns Department. Items must be returned in its original package. To expedite your return please include detailed reason and place a sticker over the damaged area.
We will not accept any items if... - Worn - Altered - Ripped - Odors - Or any other damage caused by the receiver.
You must receive the RA# from our sales representatives for your claim to be processed. Absolutely no returns will be accepted without the RA#. All credits will be applied as store credit. Credit card refunds cannot be issued. All unauthorized returns may be refused for any claims.
Please contact us via e-mail at firstname.lastname@example.org to receive an RA#. We ask that you send pictures of the damaged item and if you have been shipped the wrong ratio, please send pictures of all six items in one picture with the size tag showing. Once you notify us with your return request, we will provide you with a Return Authorization to send back. Please make sure to ship back the return goods within 5 days of the carrier label issuance. Return labels are issued for damages and styles shipped in error only. Returns that don’t have any product damage are not subject to a return label from us.
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