Shipping Information at The Asher Lane
Pre-Sale item ship times depends on the estimated arrival to us date. Please check the product details page for the exact Processing Time. In Stock items will ship within 48 hours of order date.
We ship Monday thru Friday and everything is packaged with lots of love! Shipping speed varies and is selected at checkout. Typically standard ground shipping takes between 5-7 business days, but timeframe will be at mercy of the carrier. We do offer Route package insurance for a reasonable price which helps you protect your purchase in case of an unforeseen issue with shipping carrier.
HOW DO I CHECK THE STATUS OF MY ORDER? After placing your order you will receive a confirmation email with the details of your order. Once your order has shipped you will receive another email with tracking information. If you have additional questions about your order, please don’t hesitate to contact our Customer Service Team, we are happy to help!
Any cancellations prior to shipping must be submitted by the buyer via email to firstname.lastname@example.org.
All ship dates are estimated dates and is not an absolute shipping date, we do our best to provide as accurate as possible. It is the buyer’s responsibility to request a cancellation of any orders, back orders, and pre ordered items prior to shipping. If order is shipped prior to notice from buyer, our return policy will followed. It is the buyer’s responsibility to provide the correct shipping address on the order, and if the order was placed under an incorrect address it is not our responsibility to amend the issue.
A restocking fee/penalty of 15% will be charged for unauthorized returns or refused/unaccepted packages or clothing that are not in their original packaging or not in the full quantity in which was sent. Any phone call cancellation requests will not be considered as cancelled, must be submitted via email to email@example.com.